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Automation & API

Connect Riddlio to 7,000+ apps with Zapier

Use Riddlio tenant API keys in Zapier Zaps to trigger actions on new bookings, sync customers to your CRM, send custom notifications, and connect hundreds of apps to your booking data without writing code.

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01

API keys for Zapier Webhook and HTTP actions

Generate scoped `erbk_` API keys from your Riddlio dashboard and use them in Zapier Webhooks by Zapier or HTTP request actions. Create bookings, list customers, check slot availability, and update booking status from any Zap.

  • -Generate tenant-scoped API keys from Settings → Integrations
  • -Use Webhooks by Zapier with Bearer authentication
  • -Full access to bookings, customers, slots, and games endpoints
  • -Create, list, update, and cancel bookings from Zaps
02

Trigger Zaps on booking events

Riddlio sends real-time webhooks for booking events — new bookings, cancellations, check-ins, and payment events. Use Zapier's Webhooks trigger to start a Zap the moment a booking is created, then route the data to Google Sheets, Slack, Mailchimp, or any of 7,000+ supported apps.

  • -Trigger Zaps on new bookings, cancellations, and check-ins
  • -Payment event webhooks for revenue tracking
  • -Route booking data to Google Sheets, Slack, email tools, and CRMs
  • -No code — just connect apps in Zapier's visual builder
03

Automate customer sync and notifications

When a new booking arrives, automatically add the customer to your CRM, send a Slack notification to your team, create a Google Calendar event, or trigger a welcome email sequence. Zapier handles the routing while Riddlio remains the booking source of truth.

  • -Sync new customers to HubSpot, Salesforce, or Google Contacts
  • -Send team notifications to Slack, Discord, or Microsoft Teams
  • -Create tasks in Asana, Trello, or Monday.com for new bookings
  • -Trigger email sequences in Mailchimp or ConvertKit

Features

See where this connection appears in Riddlio.

Online Booking Calendar->Payment Processing->Dynamic Pricing->Automated SMS & Email->
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Industries

Useful across experience venues.

Escape Rooms->Axe Throwing->Activity & Tour Operators->VR Arcades->
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FAQ

Common questions about Zapier

Do I need a Zapier account?+
Yes. You need a Zapier account (free or paid) to create Zaps. Riddlio provides the API keys and webhook endpoints — Zapier handles the app connections and workflow logic.
Which plan includes API key access?+
Tenant API keys are available on the Unlimited and Enterprise plans. You can generate, list, and revoke keys from Settings → Integrations in your Riddlio dashboard.
Can Zapier create bookings in Riddlio?+
Yes. Use Webhooks by Zapier with a POST request to the Riddlio bookings endpoint, including your API key as a Bearer token. You can also update booking status and list customers from Zaps.

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