📅 Booking Management

A booking calendar that actually fits escape rooms

Visual calendar, slot-based scheduling, player limits, group bookings, waitlists, and multi-room support — all built specifically for escape room operations.

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Real-time availability, zero double-bookings

Riddlio's slot-based booking system prevents double-booking automatically. Every booking reserves capacity in real time — no manual checks, no calendar conflicts. Customers see live availability the moment they open your booking widget.

✓ Visual calendar shows all upcoming bookings across every room and game
✓ Drag to reschedule, click to view booking details
✓ Slot-based system prevents double-booking automatically
✓ See availability at a glance across all rooms

Slot management built for escape rooms

Configure time slots per game with custom capacities, blackout dates, and availability windows. Support for fixed schedules or dynamic slot generation. Set min and max player limits per room — Riddlio enforces them automatically.

✓ Custom capacities per slot with min/max player limits
✓ Blackout dates and availability windows
✓ Fixed schedules or dynamic slot generation
✓ Support for shared bookings (multiple groups) and private bookings (exclusive room access)

Booking modifications and waitlists

Customers can reschedule or cancel within your configurable policy window. Staff can modify any booking from the admin dashboard with a full audit trail. When a slot is full, customers can join a waitlist — staff get notified when spots open up.

✓ Customer self-service reschedule and cancel within policy window
✓ Staff modifications with full audit trail
✓ Waitlist for sold-out slots with automatic notifications
✓ No lost revenue from fully booked sessions

FAQ

Common questions about Online Booking Calendar

Can customers book multiple rooms at once? +

Yes. Riddlio supports sequential multi-room bookings where customers play rooms in order. You can also offer standalone room bookings. The calendar shows all rooms on one view so you can manage everything from a single dashboard.

How does the waitlist work? +

When a slot is full, customers can join a waitlist with their name, email, and party size. When a booking is cancelled or you increase capacity, staff can notify waitlisted customers with one click — no lost revenue from sold-out sessions.

Can I set different player limits per room? +

Yes. Each room has its own minimum and maximum player count. Riddlio enforces these limits automatically during booking — customers cannot book fewer than the minimum or more than the maximum.

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