From the first booking
to the front door.
See how Riddlio connects the guest’s booking with the work your team does before the game.
Real product screens, sample venue data. The screens show separate examples, not one customer’s booking. Features vary by plan and venue settings.
Let guests find their next escape.
A guest starts with the room, date, time and player count. Show your experiences on your existing website with an embedded widget, or link to a hosted booking page.
They enter their name and contact details at checkout. Guest checkout keeps account creation out of the way; returning guests can sign in if they choose.
- Choose a room and an available session.
- Review the player count and booking price.
- Enter contact details and complete checkout.
A deposit is part of the total.
Choose the payment approach that suits your venue: full payment, a deposit or payment on arrival. Online payments use your connected payment provider.
When you take a deposit, your team needs to know what has already been paid and what remains. Keep the booking and payment records together when reviewing the balance.
Explore payments and deposits
Get waivers ready before arrival.
With digital waivers configured, guests can complete the required forms before they arrive. Signed records are linked to bookings so your team can review them.
Make checking the required participants part of your arrival routine. One person completing a form does not mean the whole group is ready, and signing a waiver is separate from checking in.
Explore digital waivers- Share the waiverGive guests the form for their booking.
- Guests complete itEach required participant completes their details.
- Review before the gameCheck the linked records and handle any missing forms.
Give the team a clear view of the day.
Find the session in the calendar, open the booking and check the details before the group goes into the room.
- Confirm the room, session and player count.
- Review the payment record and any balance to collect.
- Check the required waivers and record arrival.
These are separate checks. A paid booking is not proof of arrival, and an arrival does not mean every participant has completed a waiver.
Explore venue management
Before you try it.
Can guests book without creating an account?
Yes. Guests can enter their contact details and book without creating an account. Returning customers can use the customer sign-in option.
Can I collect a deposit instead of the full price?
Yes. Configure your payment requirements for deposits, full payment or payment on arrival. A deposit is part of the booking total: the amount already paid reduces the remaining balance. Available payment methods depend on your connected provider and setup.
Do waivers replace checking guests in?
No. A signed waiver and an arrival are different things. Staff should check the required participant waivers and record check-in when the group arrives.
Are these real customer bookings?
No. These are real Riddlio product screens captured using sample venue data. The screenshots illustrate separate screens; they do not depict a single customer booking. The deposit calculation is a worked example, not a live transaction.
See how it fits your venue.
Read the booking software overview, then bring your questions about room schedules, deposits, waivers and your existing website. We’ll walk through the setup with you.
Plans start at US$29/month. Payment-provider fees and SMS usage are separate. Compare plans and limits.