💳 Payments

Accept online payments with Stripe

Secure payment processing powered by Stripe. Accept credit cards, Apple Pay, and Google Pay. Configure deposits, full prepayment, or pay-on-arrival with automatic refunds.

Secure online payment processing

Stripe powers Riddlio's online payments. Accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. Stripe handles PCI compliance and security — your customers' card data never touches your servers.

  • Accept Visa, Mastercard, American Express, and more
  • Apple Pay and Google Pay support
  • PCI compliant — card data processed by Stripe
  • 3D Secure (SCA) support for European cards

Flexible payment models

Configure how customers pay: full prepayment, deposit-only (percentage or fixed amount with balance on arrival), or reservation-only (pay on arrival). Different games can have different payment models.

  • Full prepayment for peak times
  • Deposit-only with balance on arrival
  • Reservation-only for flexible bookings
  • Per-game payment model configuration

Automatic refunds and disputes

When customers cancel within your policy window, refunds are processed automatically through Stripe. Staff can also issue manual refunds from the dashboard. Stripe handles chargebacks and disputes — Riddlio tracks the status.

  • Automatic refunds within cancellation policy window
  • Manual refund issuance from dashboard
  • Chargeback and dispute tracking
  • Full payment audit trail

FAQ

Common questions about Stripe

Do I need my own Stripe account? +
Yes. You create a Stripe account (free, takes a few minutes) and connect it to Riddlio. Stripe processes payments directly to your bank account — Riddlio never holds your funds.
What are Stripe's fees? +
Stripe charges standard processing fees (typically 2.9% + 30¢ per transaction for US cards). These are Stripe's fees, not Riddlio's — Riddlio charges no per-booking fees on top.
Can I accept Apple Pay and Google Pay? +
Yes. Stripe supports Apple Pay and Google Pay out of the box. Customers using Safari or Chrome see the one-tap payment option during checkout.

Ready to get started?

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