💳 Payments & Pricing

Take payments however your customers want to pay

Online via Stripe, in-person via Square, PayPal, and SumUp POS on iPad. Deposits, full prepayment, or pay-on-arrival — all tracked and reconciled automatically.

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Online payments with Stripe

Secure online payment processing powered by Stripe. Accept credit cards, Apple Pay, and Google Pay. Configure deposits, full prepayment, or reservation-only bookings. Automatic refund processing for cancellations within your policy window.

✓ Accept credit cards, Apple Pay, and Google Pay
✓ Deposits, full prepayment, or pay-on-arrival modes
✓ Automatic refund processing within policy window
✓ Stored cards for repeat customers

In-person POS integrations

Accept in-person card payments directly from your iPad. Deep-link integration launches the POS app with amount pre-filled, then automatically records the payment back in Riddlio when the transaction completes.

✓ Square POS — deep-link integration with automatic callback
✓ PayPal Zettle POS — full in-person card payments on iPad
✓ SumUp POS — deep-link integration with automatic payment recording
✓ All POS payments automatically reconciled in your dashboard

Flexible payment models

Not every booking needs full upfront payment. Riddlio supports three payment models per game: full prepayment, deposit-only (balance paid on arrival), and reservation-only (pay on arrival). Mix and match per game or per time slot.

✓ Full prepayment for peak times and special events
✓ Deposit-only to secure the booking with balance on arrival
✓ Reservation-only for flexible bookings
✓ Automatic payment recording from all POS integrations

FAQ

Common questions about Payment Processing

Which payment gateways does Riddlio support? +

Riddlio integrates with Stripe for online payments, and Square, PayPal Zettle, and SumUp for in-person POS payments on iPad. You can use one or all of them — each game can have a different payment configuration.

Can I take deposits instead of full payment? +

Yes. Riddlio supports three payment modes: full prepayment, deposit-only (customer pays a percentage or fixed amount, balance on arrival), and reservation-only (no online payment, pay on arrival). Configure per game or per time slot.

How do refunds work? +

Refunds are processed automatically when a customer cancels within your policy window. You configure the cancellation policy (e.g., 48 hours before booking for full refund). Staff can also issue manual refunds from the dashboard.

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