Escape Room Payment Processing
Accept online deposits, full prepayment, and in-person card payments for escape room bookings. Stripe, Square, PayPal, Zettle, and SumUp workflows - no per-booking fees from Riddlio.
Payment ledger
Payments, sources, and revenue stay in one ledger.
The transactions screen gives operators a clear financial trail for booking payments, sources, amounts, paid status, and revenue totals so online and desk payments are easier to reconcile.
Everything you need to take payments
Stripe integration
Accept credit and debit card payments online. Deposits, full payment, or pay-on-arrival. Gateway references, card last-four metadata, and PCI-compliant provider processing.
Square online + POS
Accept Square online checkout or launch Square POS for arrival payments. Riddlio stores payment IDs, safe card metadata, receipt links, and refund trails against the booking ledger.
PayPal Zettle & SumUp
Connect PayPal Zettle or SumUp POS devices for in-person payments. All card transactions sync with your Riddlio booking dashboard in real time.
Deposit or full payment
Configure per-game deposit amounts. Customers pay a partial deposit online and the balance on arrival. Or require full prepayment — your choice per game or time slot.
Dashboard refunds
Partial or full refunds can be processed from the dashboard where the original provider payment supports it. Riddlio stores the gateway payment ID, refund ID, amount, status, and updated booking balance.
No per-booking fees
Riddlio charges a flat monthly subscription. You only pay standard provider fees. No commission, no per-booking charges from Riddlio.
Frequently Asked Questions
What payment processors does Riddlio support?
Riddlio integrates with Stripe, Square, and PayPal for online checkout, plus Square POS, PayPal Zettle, and SumUp for in-person payment workflows. You can use one or multiple processors depending on your venue setup.
Can I accept deposits instead of full payment?
Yes. Riddlio supports partial deposits, full prepayment, or pay-on-arrival. You configure the deposit amount per game or time slot. Customers pay the balance on arrival.
Are there per-booking payment fees?
No. Riddlio charges a flat monthly subscription with no per-booking fees. You only pay the standard processing fees charged directly by your selected payment provider.
Can I process refunds?
Yes. Supported full and partial refunds can be issued from the Riddlio dashboard when the original payment has a saved gateway reference. Riddlio updates the booking ledger and refund trail automatically.
Do you store card details?
No. Raw card data is handled by PCI-compliant payment providers. Riddlio stores gateway references and safe card metadata, such as brand and last four digits when the provider returns them, so staff can reconcile bookings and refunds.
Can I accept in-person card payments?
Yes. Riddlio integrates with Square POS, PayPal Zettle, and SumUp so you can take in-person card payments that sync automatically with your booking records. Use your existing POS hardware.
Start taking payments today
14-day free trial. No charge during trial. No per-booking fees.
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