Escape Room Payment Processing
Accept online deposits and in-person card payments for escape room bookings. Stripe, Square, PayPal Zettle, and SumUp integrations — no per-booking fees.
Everything you need to take payments
Stripe integration
Accept credit and debit card payments online. Deposits, full payment, or pay-on-arrival. Automatic refunds, stored cards, and PCI-DSS compliance via Stripe.
Square POS integration
Take in-person card payments with Square POS. Payments sync automatically with booking records. Use your existing Square hardware — no new equipment needed.
PayPal Zettle & SumUp
Connect PayPal Zettle or SumUp POS devices for in-person payments. All card transactions sync with your Riddlio booking dashboard in real time.
Deposit or full payment
Configure per-game deposit amounts. Customers pay a partial deposit online and the balance on arrival. Or require full prepayment — your choice per game or time slot.
Automatic refunds
Process full or partial refunds from the dashboard. Refunds flow through to Stripe or Square automatically. Booking status and customer notifications update instantly.
No per-booking fees
Riddlio charges a flat monthly subscription. You only pay the standard processor fees (Stripe/Square). No commission, no per-booking charges from Riddlio.
Frequently Asked Questions
What payment processors does Riddlio support?
Riddlio integrates with Stripe for online payments, Square POS for in-person card payments, PayPal Zettle, and SumUp. You can use one or multiple processors depending on your needs.
Can I accept deposits instead of full payment?
Yes. Riddlio supports partial deposits, full prepayment, or pay-on-arrival. You configure the deposit amount per game or time slot. Customers pay the balance on arrival.
Are there per-booking payment fees?
No. Riddlio charges a flat monthly subscription with no per-booking fees. You only pay the standard processing fees charged by Stripe or Square (typically 1.5-2.9% + $0.30 per transaction).
Can I process refunds?
Yes. Refunds are processed directly from the Riddlio dashboard. Full and partial refunds are supported, and the booking status updates automatically.
Do you support stored cards for repeat customers?
Yes. Stripe card storage is supported so customers can save their card for faster checkout on future bookings. Card data is stored securely by Stripe — it never touches Riddlio servers.
Can I accept in-person card payments?
Yes. Riddlio integrates with Square POS, PayPal Zettle, and SumUp so you can take in-person card payments that sync automatically with your booking records. Use your existing POS hardware.
Start taking payments today
14-day free trial. No credit card required. No per-booking fees.
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